No, not necessary, but is recommended in order to provide easy access and quicker check outs.
We accept Visa, MasterCard, PayPal, Apple pay, Google Pay. Payment confirmation is sent notifying you the payment and order has been successfully processed.
Please read complete care instructions on our website. We are here to help with any questions or after sales service with recommendations on fur care. Send us an email about any concerns you may have. info@wolfandfoxdesigns.ca
Why should I choose real fur?
Real fur is much more breathable than other materials, such as synthetic faux fur. It provides warmth that can’t be rivaled by other fibers – natural or synthetic. Natural fur looks exceptional; the sheen and texture cannot be duplicated, despite many efforts.
Real fur is also eco-friendly; it’s sustainable, renewable and biodegradable. It is much more efficient; it takes 3x as much energy to produce faux fur as it does real fur.
Which fur type is the warmest?
Long haired beaver and sheepskin are known to be two of the warmest fur types available.
Fur is one of the warmest insulators, which is why it’s so highly used in winter wear. Certain fur types are warmer than others, however, any fur will keep you toasty warm during those cold winter months.
Will my fur get damaged if it comes in contact with water or rain?
Light rain or snow will not harm your fur.
Fur merchandise is meant to withstand winter weather such as snow or sleet, but should not be exposed to heavy rain fall and should not be submerged in water. Light rain or snow will not harm your fur, damp fur can be air dried to restore its natural state.
Please refer to our sizing guides available for our products. If you are unsure please send us a message for assistance.
We offer a 1-year product guarantee on manufacturer defects with normal use wear & tear.
Please note that due to a variety of computer monitor resolution settings, the color of some products may vary slightly from the original. We provide high quality resolution images to be as life like as possible. Also, fur has a wide range of natural variations, so no two pieces will be alike.
Your order will usually ship within 1-2 business days after you place your order and get confirmation.
Our products are well-packaged to withstand damage during shipping. If your box looks damaged upon delivery, take a photo of the box before opening. If you find that the product is damaged inside, contact us immediately
All unused items are fully refundable, returnable or exchangeable. Products are to be returned within 10 days after receiving your shipment. You can initiate a return for any new or unused item with original tags and materials included in shipment. If you have received a defective product or a wrong product, please contact us immediately. Once we receive the returned item, we inspect it and then issue a refund immediately.
We provide a satisfaction guarantee policy. If you are not satisfied for any reason, you may get a full refund if item is returned within 10 days after you receive shipment. We immediately credit your method of payment as soon as we receive your return item.
All our products are made locally here in Canada.
No one fur is necessarily better than another. Each fur has different characteristics and provides a different look. For information on what each fur brings, take a look at our Types of Fur Article.
Does fur shed?
Fur is a natural product and you may see some shedding. This is similar to any new garment like a new hooded sweater or a fresh pair of socks, where the new items shed the excess fibers. We would suggest shaking your new item out and releasing any loose guard hairs that may have come out during the shipping process. From there all or most shedding should subside.
